搬瓦工付款失败，求解

[sdwill]

昨天收到邮件，说 vps 要续费了。于是点击邮件里面的链接去付费，失败了，但是钱扣了。提交 TK 后，客服说重新付款即可。我重新付款后倒是付款成功，但之前的钱客服说他们没收到，支付宝会自动退回。会么？好心塞啊，这也能卡单。有哪位遇到过类似问题么？

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===== 下面是工单的记录 =====

Tuesday, July 5th, 2016 (21:17) 我 || Client

Hi, today i received an email said that an invoice has been generated. So i clicked the link inside the email to pay the invoice, but it failed! However the bank informed me I have already payed money! In a word: i try to pay the invoice, then failed, but my money is gone! Please help me with this. Thank you!

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Wednesday, July 6th, 2016 (07:29) Daniel Clay || Staff

Hello,

This is usually caused by Stripe javascript failing to load. Please try making payment at a different computer, it should help.

Thank you.

Daniel Clay Bandwagon Host / IT7 Networks

*** Tip of the day *** Diagnose network-related issues at http://ping.pe/

---

Wednesday, July 6th, 2016 (09:41) 我 || Client

I just paid the invoice at a different computer, it worked! BUT, what about the last transaction ? Can I get my money back? I paid two year's money and now I just get one year's service.

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Wednesday, July 6th, 2016 (17:18) Daniel Clay || Staff

Hello,

We only see one payment - Alipay will return the other payment automatically.

Thank you.

Daniel Clay Bandwagon Host / IT7 Networks

*** Tip of the day *** Diagnose network-related issues at http://ping.pe/

刚收到消息，退款回来了。不知道是搬瓦工操作的，还是支付宝操作的。

[lucifer0114]

这种网站还是用 paypal 保险

[hohoho]

楼上说的对，最好还是用 paypal 吧。来个广告，如果考虑 vultr 的话可以使用我的推荐链接 http://www.vultr.com/?ref=6852396

[cfans1993]

会的，就可能要两三天
另外下单后不支付也是两三天后自动取消订单，发工单要求取消也是告诉你这个

[xinyewdz]

英语写的真溜。。。

[xmoiduts]

我的 pay-pal 绑定了中行储蓄卡（非信用卡），但支付 DO 失败，怎么破？

[newbieo0O]

放心，会退回的。搬瓦工够便宜，查资料够用。顺便借地推广一下我的链接，如果有新用户购买，这样我可以得到 22%的佣金： https://bandwagonhost.com/aff.php?aff=5330

😁

[sdwill]

@lucifer0114 paypal 一直没有搞太明白，之前绑定银联储蓄卡貌似失败。后来申请了双币种信用卡后，就没有管 paypal 了。这里也是看有支付宝，就没有用信用卡了。

@cfans1993 谢谢，那我等等吧。

@xinyewdz 渣渣英语，大神还请凑活着看（😆）

@xmoiduts 不清楚啊，祝君好运😂

刚又回复了一下：
Hi,
i checked my alipay's payment history, it says both transaction has succeed. Here's the detail:

[first transaction](failed)
transaction number: xxxxxx
transaction code: xxxxxx

[second transaction](succeed)
transaction number: xxxxxxx
transaction code: xxxxxx

paid to: Stripe, Inc. o***@stripe.com

you sure you can only see one payment? will those transaction code help you find that failed payment? both alipay and the bank told me my money's gone, if you didn't receive, where's my money?

Thanks for your patience.

这个点，那边都是晚上了。下班才能看到回复😫

[v2day]

版瓦工 7*24 小时有人回工单的。上次北京时间 8 点提单，对方 30 分钟内就回复了。

[robinshi2010]

我上次出现问题是付款失败。多次尝试未果。

后来提交工单之后第二天一看邮件。对方说支付宝出问题了。重新付款。后来成功了。

[sdwill]

@v2day 我昨天提的工单就是那边工作日才回到，不知道怎么回事。

@robinshi2010 付款失败，钱没扣？我的是付款失败，但是钱也扣了。

[JJaicmkmy]

我曾经在淘宝上买东西，支付宝显示已付款，淘宝却显示待付款（同一家公司的产品之间也会出问题也是醉了），一天后钱自动退回来了。

[ixinshang]

我的也快要到期了 第一次是用的是 paypal 后面用的支付宝

[robinshi2010]

@sdwill 我是没扣钱。