GitHub Student Developer Pack name.com 的免费域名无法兑换，怎么解决？

[iamjerry]

GitHub Student Developer Pack name.com 的免费域名无法兑换，怎么解决？

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Unfortunately, this promotion cannot be redeemed. For more help, please refer to this Knowledge Base article.

联系了 name.com 的客服，4.5 天都没回复人。